Privacy Policy
jilibb.com Casino

1. Introduction

jilibb.com ("the Platform," "we," "us," or "our") is committed to protecting the privacy and personal data of all players and visitors who interact with our platform. This Privacy Policy has been prepared in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC).

This policy describes the types of personal information we collect from you when you register an account, use our gaming services, contact our support team, or otherwise interact with jilibb.com. It also explains how we use that information, with whom we may share it, how long we keep it, and what rights you have in relation to your personal data.

Please read this Privacy Policy carefully. If you do not agree with the practices described herein, you should not use the jilibb.com platform. For questions about this policy or your personal data, please refer to Section 14 (Contact & DPO) below.

2. Data Controller

For the purposes of the Data Privacy Act of 2012, jilibb.com acts as the Personal Information Controller (PIC) in respect of the personal data collected through the Platform. As PIC, jilibb.com determines the purposes and means of processing your personal data and is responsible for ensuring that such processing complies with applicable Philippine data privacy law.

jilibb.com has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Privacy Policy and applicable data privacy regulations. Contact details for the DPO are provided in Section 14 of this policy.

3. Personal Data We Collect

jilibb.com collects the following categories of personal data from players and platform visitors:

3.1 Identity and Contact Information

• Full legal name as it appears on your government-issued identification
• Date of birth (for age verification purposes)
• Residential address (including barangay, city/municipality, province)
• Mobile number registered in the Philippines
• Email address
• Government-issued ID type and number (e.g., Passport, Driver's License, UMID, SSS ID, PhilHealth ID, Voter's ID)

3.2 Account and Financial Information

• jilibb.com username and encrypted password
• Deposit and withdrawal transaction history
• Payment method details (e.g., GCash mobile number, Maya account reference, bank account name — we do not store full bank account numbers or card numbers)
• Account balance and bonus wallet information

3.3 Gaming Activity Data

• Game session history, including games played, wager amounts, and outcomes
• Bonus and promotion participation records
• Responsible gaming settings and limit configurations
• Self-exclusion status and history

3.4 Technical and Usage Data

• IP address and approximate geographic location
• Device type, operating system, and browser information
• Pages visited, time spent on the platform, and navigation patterns
• Login timestamps and session duration
• Cookie identifiers and similar tracking technologies (see Section 8)

3.5 Communications Data

• Records of communications with jilibb.com customer support, including live chat transcripts and email correspondence
• Feedback, complaints, and dispute records

4. How We Collect Your Data

jilibb.com collects personal data through the following means:

• Directly from you — when you register an account, complete identity verification, make a deposit or withdrawal, contact customer support, or participate in a promotion.
• Automatically — through cookies, web beacons, and similar technologies when you browse or use the jilibb.com platform (see Section 8).
• From third parties — including identity verification service providers, payment processors (such as GCash and Maya), and fraud prevention services, where necessary to verify your identity or process transactions.
• From regulatory authorities — where required by PAGCOR, the Anti-Money Laundering Council (AMLC), or other competent Philippine authorities.

5. How We Use Your Personal Data

jilibb.com uses your personal data for the following purposes:

• Account management: To create, maintain, and secure your jilibb.com player account.
• Identity verification: To verify your age (21+), identity, and eligibility to use the Platform in compliance with PAGCOR requirements.
• Transaction processing: To process deposits, withdrawals, and bonus credits accurately and securely.
• Legal compliance: To comply with the Data Privacy Act, Anti-Money Laundering Act, PAGCOR regulations, and other applicable Philippine laws.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, and unauthorized account access.
• Customer support: To respond to your enquiries, resolve disputes , and handle complaints.
• Responsible gaming: To monitor gaming patterns, enforce responsible gaming limits, and identify players who may need support.
• Platform improvement: To analyze usage patterns and improve the functionality, performance, and content of the jilibb.com platform.
• Marketing communications: To send you promotional offers, bonuses, and platform updates — but only where you have provided consent or where permitted by law. You may opt out at any time.

6. Legal Basis for Processing

Under the Data Privacy Act of 2012, jilibb.com processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our contract with you — i.e., to operate your player account and provide gaming services.
• Legal obligation: Processing required to comply with PAGCOR regulations, the Anti-Money Laundering Act, the Data Privacy Act, and other applicable Philippine laws.
• Legitimate interests: Processing necessary for fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your privacy rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have given explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

7. Data Sharing and Disclosure

jilibb.com does not sell, rent, or trade your personal data. We may share your personal data with the following categories of recipients only to the extent necessary for the stated purpose:

7.1 Service Providers

We engage trusted third-party service providers to assist in operating the Platform, including identity verification providers, payment processors (GCash, Maya, and partner banks), IT infrastructure providers, and customer support platforms. These providers are contractually bound to process your data only on our instructions and in accordance with applicable data privacy law.

7.2 Regulatory and Law Enforcement Authorities

jilibb.com may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine government authorities where required by law, court order, or regulatory directive.

7.3 Game Software Providers

Certain game providers integrated into the jilibb.com platform may receive limited technical data (such as a pseudonymous player identifier and session token) necessary to deliver the game. These providers do not receive your full identity or financial data.

7.4 Business Transfers

In the event of a merger, acquisition, or sale of all or part of jilibb.com's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this policy. You will be notified of any such transfer.

8. Cookies and Tracking Technologies

jilibb.com uses cookies and similar tracking technologies to operate the Platform, remember your preferences, and analyze usage patterns. The following types of cookies may be used:

• Strictly necessary cookies: Required for the Platform to function. These cannot be disabled as they are essential for account login, session management, and security.
• Functional cookies: Remember your preferences such as language settings and responsible gaming configurations.
• Analytics cookies: Help us understand how players use the Platform so we can improve performance and content. Data collected is aggregated and anonymized where possible.
• Marketing cookies: Used to deliver relevant promotional content. These are only set with your consent.

You can manage your cookie preferences through your browser settings. Note that disabling strictly necessary cookies may affect the functionality of the jilibb.com platform. For more information on managing cookies in the Philippines, refer to the NPC's guidance on online privacy.

9. Data Retention

jilibb.com retains your personal data for the following periods:

• Active account data: Retained for the duration of your account and for a period of five (5) years following account closure, in compliance with PAGCOR record-keeping requirements and the Anti-Money Laundering Act.
• Transaction records: Retained for a minimum of five (5) years as required by the Anti-Money Laundering Act of the Philippines.
• Identity verification documents: Retained for five (5) years following account closure or the completion of the relevant transaction.
• Customer support communications: Retained for two (2) years from the date of the last communication.
• Marketing consent records: Retained until you withdraw consent, plus one (1) year for compliance documentation purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized so that it can no longer be linked to an identifiable individual.

10. Data Security

jilibb.com implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the jilibb.com platform.
• Encryption of sensitive data at rest, including passwords (stored as salted hashes) and payment reference data.
• Role-based access controls ensuring that only authorized personnel can access personal data, on a need-to-know basis.
• Regular security assessments, penetration testing, and vulnerability scanning of the Platform.
• Two-factor authentication (2FA) options for player accounts to reduce the risk of unauthorized access.
• Incident response procedures to detect, contain, and report data breaches in accordance with NPC notification requirements.

While jilibb.com takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying us immediately if you suspect unauthorized access to your account.

11. Your Data Privacy Rights

Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by jilibb.com:

To exercise any of these rights, please contact our Data Protection Officer using the details in Section 14. We will respond to all verified requests within fifteen (15) business days, as required by NPC regulations. We may need to verify your identity before processing your request.

12. Minors and Age Restriction

jilibb.com does not knowingly collect personal data from individuals under the age of 21. The Platform is strictly intended for adults aged 21 and above, in accordance with PAGCOR regulations governing online gambling in the Philippines.

If jilibb.com becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the Platform, please contact us immediately at the details provided in Section 14.

13. Changes to This Privacy Policy

jilibb.com reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or regulatory requirements. The date of the most recent revision is displayed at the top of this page.

Where changes are material, we will notify registered players via email or an in-platform notification prior to the changes taking effect. Your continued use of the jilibb.com platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms.

We encourage you to review this Privacy Policy periodically to stay informed about how jilibb.com protects your personal data.

14. Contact Us & Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by jilibb.com, please contact our Data Protection Officer:

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. The NPC can be reached through its official government channels.